1. About these terms
This website is operated by Hirotronix Sensors & Solutions Inc. (“Hirotronix”, “we”, “us”), 687 Sir Richard’s Road, Mississauga, Ontario L5C 1A3, Canada. By using hirotronix.com you agree to these Terms of Use. If you do not agree, please do not use the website.
These terms cover your use of the website. The sale of products is governed by the terms set out in our quotation and order confirmation (see section 5).
2. Using our website
You may use this website to research products, download manufacturer documentation and request quotations for your business. You agree not to:
- use the website in a way that breaks any law or regulation;
- try to gain unauthorized access to the website, its servers or connected systems, or interfere with how it works;
- copy large parts of the catalogue by automated means (scraping) without our written permission;
- submit false information or requests made on behalf of someone else without their authority.
3. Product information
Product descriptions, specifications, images and datasheets on this website are based on information published by the manufacturers we represent. We work to keep this information accurate and current, but manufacturers update their products and documentation, and errors can occur.
- The manufacturer’s current datasheet and operating instructions are the authoritative source for any product. Please check them before you order, install or use a product.
- Product images are for illustration. The actual product may differ in appearance, labelling or packaging.
- Availability of a product on this website does not guarantee that it is in stock or still in production.
4. Safety-related products
Many of the products we supply, such as safety relays, safety switches, guard locks and safety controllers, are used to protect people and machinery. They must be selected, installed, wired, commissioned and maintained by qualified persons, following the manufacturer’s instructions and the standards and regulations that apply to your machine and location.
Any guidance our team provides on product selection is given to help you, but responsibility for the risk assessment, the design of the safety function and its validation remains with the machine builder or operator.
5. Quotations and orders
- Prices are not shown on this website. A quote request sent through the website, by email or by phone is a request for information and is not an order.
- Our quotations state the price, currency, quantities, expected lead time and how long the quotation is valid.
- An order is accepted only when we confirm it in writing. The terms in our quotation and order confirmation govern the sale and take priority over these Terms of Use if the two differ.
- Lead times are estimates based on information from the manufacturer and may change. We will let you know as soon as we can if a delivery date is affected.
6. Warranty and returns
Products are supplied with the original manufacturer’s warranty. Warranty details are available on request and may be stated in your quotation. Nothing on this website creates any additional warranty.
Please contact us before returning any product. Returns must be authorized in advance, and the conditions are set out in your quotation or order confirmation.
7. Trademarks and content
The content of this website, including its text, layout and design, belongs to Hirotronix or is used with permission. Manufacturer names, logos, product names, product images and datasheets are the property of their respective owners and are used by Hirotronix as a licensed distributor. You may not reuse them without the owner’s permission.
8. Links to other websites
Some links, including many datasheet downloads, take you to websites run by manufacturers or other third parties. We are not responsible for the content, availability or privacy practices of those websites.
9. Limitation of liability
The website and its content are provided “as is”. To the extent permitted by law, Hirotronix is not liable for any indirect, incidental or consequential loss, including lost profits, production downtime or lost data, arising from the use of this website or reliance on its content. Nothing in these terms limits any liability that cannot be limited by law.
10. Privacy and cookies
How we collect, use and protect personal information is explained in our Privacy Policy. Our use of cookies and similar technologies is explained in our Cookie Policy.
11. Governing law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. Any dispute relating to them will be heard by the courts of Ontario.
12. Changes to these terms
We may update these terms from time to time. The date at the top of this page shows when they were last changed. Continuing to use the website after a change means you accept the updated terms.
13. Contact us
Questions about these terms? Contact Hirotronix Sensors & Solutions Inc. at +1 (905) 272-0075, sales@hirotronix.com, or 687 Sir Richard’s Road, Mississauga, ON L5C 1A3.